Contact Support
If you need help with capture, import, saving, narration, iCloud sync, a purchase, or restoring a purchase, email support@htmlkeep.com.
You never need to attach a child’s real artwork. If an image is necessary to explain an issue, remove or replace private content first.
Helpful details
Section titled “Helpful details”- Your device model and iOS or iPadOS version
- Your Look What I Drew app version
- A short list of steps before the issue appeared
- An error screenshot without names, artwork, audio, or face video, if relevant
Support email is sent only when you choose to contact us. We use it to handle your request and meet legal obligations, not for advertising or cross-app tracking.